FREQUENTLY ASKED QUESTIONS

Q: I’m worried about my windows being removed one day and not replaced until the next. Will my home be exposed?

A: It’s highly unlikely. We don’t remove a window unless we know we can have it in and secured before we leave for the day.

Q: Will my house be a mess?

A: No. We’re meticulous about cleanliness and follow-up. If you’d like to talk to former customers, we’re happy to submit references.

Q: Do you use your own installers?

A: Yes. That’s important. We control the entire process from beginning to end.

Showroom Hours:

Monday thru Friday by Appointment Only. Please call ahead by calling (408) 496-9960 Monday–Friday 8am–4pm.

Closed:
• May 27th – Memorial Day
• July 4th and 5th – Independence Day
• September 2nd – Labor Day
• November 28th & 29th – Thanksgiving
• December 25th - 26th & 27th – Christmas
• January 1st - New Year’s

Comparing Window Frame Systems:

Comparing Window Frame Systems

with Eric Holder of Able Glass Company

Video Transcription:

SANTA CLARA — Host, Sarah Rutan: If you’re planning to replace your home’s window frames, it’s helpful to know the full extent of your options. Today we’re in Santa Clara with Diamond Certified Expert Contributor Eric Holder of Able Glass and Window Company to learn more.

Diamond Certified Expert Contributor, Eric Holder: Hello, today I want to talk to you about the two different types of window frame systems you can use inside your home. When you replace windows you have an option to a nail on frame window which is a new construction window, or a retrofit window. And, the main differences on a nail on frame widow, or new construction window, we are removing your existing trim or stucco to take the window out completely. And, that will ensure you to get a full size window.

If you want to save on some labor costs the manufacturers will come up with a means to do a retrofit application. On a retrofit application, we leave your perimeter frame in and the new window will slide in slightly smaller and cover over your old frame. And, the installation process on that is much quicker, so therefore you save on labor costs.

There are other options you can do with windows as far as coatings. There’s grids, there’s numerous things that your window contractor should be able to help you with in determining and which method would work best for you.

Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.